Korevo Terms of Service

1. General provisions

These Terms of Service govern the use of Korevo — a CRM and online booking system for service businesses, available at korevo.pl and app.korevo.pl ("Service").

The Service Provider and administrator of the Service is Interactive Jakub Stawski, VAT ID (NIP): 8291758638, registered address: 98-161 Marżynek 105, Poland ("Service Provider", "Korevo").

Using the Service, including creating an Account, means you accept these Terms.

2. Definitions

Account — an individual User account within the Service. Company — an organization registered in the Service, to which Users are assigned. Owner — a User with the "owner" role, managing the Company and its subscription. Trial — a free trial period of the Service that does not require payment card details. Plan — a subscription tier defining the functional scope and limits of the Service.

3. Registration and account

Registering with the Service requires providing accurate information. A single email address may be linked to multiple Companies at the same time.

The Owner is responsible for the actions of all Users assigned to their Company and for the lawfulness of the data entered.

The trial period lasts 14 days and does not require payment card details.

4. Payments and subscription

Payments are handled by the third-party payment processor Stripe. The subscription renews automatically for the next billing period unless cancelled beforehand — cancellation is available at any time from the account settings.

If a payment fails, the Service Provider grants a grace period, during which the Owner is notified by email, before access to the Service is restricted.

VAT invoices are issued via the Fakturownia system based on the billing details provided by the Company in its profile settings.

Refunds are considered on a case-by-case basis after contacting the Service Provider — see the "Contact" section.

5. Acceptable use

You may not: violate applicable law or the personal rights of third parties, upload unlawful content, attempt to circumvent the Service's security measures, or intentionally overload its infrastructure.

The Service Provider reserves the right to suspend or delete an Account that violates these rules.

6. Data and ownership

Data entered by a Company (including customers, leads, jobs, teams) remains the property of that Company. A Company may export a full copy of its data at any time, or permanently delete the Company from the account settings ("Data & Privacy" tab).

Details on the processing of personal data are described in a separate Privacy Policy.

7. Liability

The Service Provider strives to keep the Service running continuously and error-free, but does not guarantee uninterrupted, 100% availability.

The Service Provider is not liable for damages resulting from improper use of the Service by a User or from content entered by a Company.

The Service Provider's liability towards a given Company is limited to the amount of subscription fees paid by that Company over the preceding 12 months, subject to mandatory provisions of law.

8. Termination

A Company may cancel the Service at any time from the account settings — access remains active until the end of the paid billing period.

The Service Provider may terminate the agreement in the event of a material breach of these Terms, subject to a 14-day notice period, unless the breach is gross (e.g. unlawful conduct), in which case the agreement may be terminated with immediate effect.

9. Final provisions

Polish law governs these Terms. Disputes are resolved by the court with jurisdiction over the Service Provider's registered seat, subject to mandatory consumer-protection law.

The Service Provider reserves the right to amend these Terms; Users will be notified by email of any material changes at least 14 days before they take effect.